Terms & Conditions

  1. Detailed description of goods and/or services
    Digital Butter is a business in the digital marketing industry that provides services for companies and NPO’s in the realms of websites, branding, and social media.

  2. Delivery policy
    Subject to availability and receipt of payment, requests will be processed within 3 days and delivery confirmed by way of email.

  3. Return and Refunds policy
    The provision of goods and services by Digital Butter is subject to availability. In cases of unavailability, Digital Butter will refund the client in full within 30 days.

  4. Customer Privacy policy
    Digital Butter shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal
    information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569.

  5. Payment options accepted
    Payment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer into the Digital Butter bank account, the details of which will be provided on request.

  6. Card acquiring and security
    Card transactions will be acquired for Digital Butter via PayGate (Pty) Ltd who are the approved payment gateway for all South African
    Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

  7. Customer details separate from card details
    Customer details will be stored by Digital Butter separately from card details which are entered by the client on DPO PayGate’s secure site. For more detail on DPO PayGate refer to www.paygate.co.za.

  8. Merchant Outlet country and transaction currency
    The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is
    South African Rand (ZAR).

  9. Responsibility
    Digital Butter takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website,
    customer service and support, dispute resolution and delivery of goods.

  10. Country of domicile
    This website is governed by the laws of South Africa and Digital Butter chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, Richard Eltringham.

  11. Variation
    Digital Butter may, in its sole discretion, change this agreement or any part thereof at any time without notice.

  12. Company information
    This website is run by Digital Butter (Pty) Ltd based in South Africa trading as Digital Butter and with registration number 2018/321250/07 and Robyn Mays & Richard Eltringham (Owner(s)).

  13. Digital Butter contact details
    Company Physical Address: 7 Peltophorum Lane, Fourways, Johannesburg, South Africa
    Email: info@digitalbutter.co.za
    Telephone: +27 82 890 4793


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Richard & Robyn