Our Promise To You

If you’re like most leaders who care about their company, you are detailed in your research before hiring a consultant or agency to work on your business.

We’re the same way.

So to help you figure out if we’re a good fit for you and your company, here’s our Success Agreement — our promise to you about the way we’ll do business together.

You will get 100% honesty from us. We wear our hearts on our sleeve, so you will know exactly where we stand. From encouragement to constructive criticism, you can count on us to be clear and truthful with you.

You will always be able to reach us. We’re a phone call, email or text message away. And we’ll be prompt in responding to you. When we work on your business, we become part of your team. You’ll never wonder where we are when you need us most.

Your project will be done on time. When we start working with you, we establish reasonable timelines. And then we stick to them. You will get regular updates on the progress of your project — and if we have to change direction, you will be consulted first.

You will be clear on the outcomes of every project. You’ll never wonder what we’re working on for you, what the strategy is or what the final outcome will be. Before we get to work, you will sign off on the plan and the outcomes of every project.

Your will get our best work. When you hire us, we make it our business to take care of yours as if it was our own. We’ll measure our success by yours — and we won’t be satisfied until you are.

That’s our promise to you. But don’t just take it from us. Here’s what some of our clients have to say…

If you’re still wondering whether we’re a good fit for you, consider our typical client. Most of the businesses we have helped:

  • Are passionate about serving their clients with an excellent product, service or experience
  • Are cooperative and willing to try something new to grow their business or nonprofit
  • Care deeply about their customers and donors
  • Care deeply about the work they do and want to excel in their field
  • Have a passion for their industry
  • Know they need to improve their marketing, but need an outside perspective
  • Want to grow so they can serve more customers or beneficiaries
  • Want to increase their revenue and impact

If that’s not you, we’re probably not a good fit.

We only choose to work with clients who are driven to move their business or organization forward and are passionate about what they do.

If that sounds like you, why not schedule a call to see if we’re a good fit?

We’ll answer any questions you might have, help you solve a business problem or give you some practical strategies you can implement right away.

Get in touch and see how we can help your business grow.


You’ve taken a step in the right direction to improve your marketing and help your business succeed. 

You’ll hear from us soon!

In the meantime, feel free to check out our blog for ideas and tips to improve your marketing, find us on LinkedIn or follow us on Instagram and Facebook.

Chat soon,
Richard & Robyn